Returns & Exchanges
At Bag Crap, we want you to love your carry, but if your new bag isn't quite the right fit, we offer a hassle-free 30-day return policy. Items must be in their original, unused condition with all tags attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your items.
Ship It Back
Drop off your package at any authorized carrier location; make sure to keep your tracking receipt for peace of mind.
Receive Your Refund
After our warehouse team inspects the returned bag, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing